In-Room Dining Server — Luxury Hotel Growth & Perks

Fairmont Hotels & Resorts; Long Beach (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Discounted hotel rooms and F&B rates

Learning programs and career growth

Global opportunities

Job summary

Fairmont Breakers is Long Beach's premier luxury hotel offering 185 boutique rooms, a rooftop pool, spa, and several dining venues. The In Room Dining Server role involves selling, delivering, and accounting for In-Room Dining orders, ensuring top-notch service and adherence to Fairmont standards.

Responsibilities include delivering orders to guest rooms and public spaces, maintaining service stations, and upholding Forbes 5 Stars standards, while providing a courteous guest experience.

Qualifications

• Minimum 1 year experience in upscale food and beverage environment, preferably in a luxury hotel or fine dining institution.
• Speak, write and read English at an advanced level.
• Must be able to obtain Food Handler Certification.
• Must be able to obtain TIPs or Alcohol Safety Certification.

Responsibilities

• Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
• Provide the highest quality service to all guests at all times, by instilling the company philosophy.
• Set up, break down and reset the In-Room Dining service station.
• Deliver orders, requests, and amenities in a timely manner to the correct rooms.
• Follow all hotel standards and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance.

Skills

Guest service

Communication

Attention to detail

Teamwork

Flexible hours

Professional appearance

Multitasking

English fluency

Cash handling

Education

High school diploma or equivalent

Job description

Fairmont Breakers is Long Beach's premier luxury hotel offering 185 boutique rooms, a rooftop pool, spa, and several dining venues. The In Room Dining Server role involves selling, delivering, and accounting for In-Room Dining orders, ensuring top-notch service and adherence to Fairmont standards.

Responsibilities include delivering orders to guest rooms and public spaces, maintaining service stations, and upholding Forbes 5 Stars standards, while providing a courteous guest experience.