In-Room Dining Server – Elevate Guest Experiences

The Fairmont Washington, D.C, Georgetown; Washington (District of Columbia); On-site; USD 19,286,000 - 22,042,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

401K

Employee discount card

Learning programs

Career growth

CSR opportunities

Job summary

Fairmont Washington, D.C., Georgetown is seeking an In Room Dining Server to join our hospitality team. The role supports delivering exceptional guest experiences under the supervision of the Assistant Outlets Manager, maintaining high standards for food quality, presentation, and sanitation while creating a hospitable atmosphere for guests and colleagues.

The candidate will handle orders, familiarize themselves with the menu, and ensure accurate order processing and timely delivery, with a

Qualifications

• Previous food and beverage experience preferred.
• Excellent written and verbal communication skills.
• Cash handling/transaction abilities.
• ServSafe training is an asset.
• Available to work varied shifts (mornings, evenings, weekends, holidays).
• Ability to focus on guest needs, remain calm and courteous.
• Ability to perform well under pressure in a fast-paced environment.

Responsibilities

• Maintain a positive service attitude and assist guests with questions.
• Deliver IRD orders to correct guests.
• Respond to guest orders in a timely fashion.
• Keep work area clean and neat.
• Report equipment malfunctions to supervisor.
• Be knowledgeable about menu items and preparation methods.
• Ringing in guest orders accurately and reading room numbers correctly.
• Complete side duties before end of shift.
• Assist with organizing and delivering amenities.
• Operate Micros POS system and balance deposits.
• Clear and clean area and supplies during and after shift.
• Rotate dishes, cutlery and other dishware as required.
• Complete mise-en-place as assigned by supervisor.
• Collect all dishware/service trays promptly.

Skills

Food & beverage experience

Communication skills

Cash handling

ServSafe

Flexible schedule

Guest focus

Under pressure

Tools

ServSafe

Job description

Fairmont Washington, D.C., Georgetown is seeking an In Room Dining Server to join our hospitality team. The role supports delivering exceptional guest experiences under the supervision of the Assistant Outlets Manager, maintaining high standards for food quality, presentation, and sanitation while creating a hospitable atmosphere for guests and colleagues.

The candidate will handle orders, familiarize themselves with the menu, and ensure accurate order processing and timely delivery, with a