In-Room Dining Server — Luxury Hotel Experience

Thompson Hotels; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Thompson Houston is recruiting for an In-Room Dining Server to join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. The position is available to start immediately and will support delivering seamless room service to hotel guests and residents.

Responsibilities include recording guest orders, menu suggestions, processing payments including room charges and credit cards, and maintaining a sanitary room service area.

Qualifications

• 1 year of experience in a fast-paced environment.
• Liquor, wine & beer and food knowledge.
• Strong problem-solving and decision-making skills.
• Proactive attitude with strong organizational skills.
• Work cohesively with colleagues as part of a team.
• Flexible schedule - willing and able to work overnight shift duties that may include evenings, weekends and holidays.

Responsibilities

• Receives and inputs guest orders.
• Ensure receipt of orders by kitchen are correct.
• Delivers food and beverage orders and collects payments.
• Settles checks in the P.O.S. system according to Hotel specifications.
• Assists in the maintenance of the Room Service area and equipment, including retrieval of all equipment throughout the hotel.
• Handles complaints or challenges with a positive attitude

Skills

1-year experience

Liquor knowledge

Problem-solving

Proactive attitude

Teamwork

Overnight shift flexibility

Job description

Thompson Houston is recruiting for an In-Room Dining Server to join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. The position is available to start immediately and will support delivering seamless room service to hotel guests and residents.

Responsibilities include recording guest orders, menu suggestions, processing payments including room charges and credit cards, and maintaining a sanitary room service area.