In-Room Dining Server — Luxury Hotel Guest Experience

Hyatt Indian Wells; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Medical, dental, vision insurance

401(k) with company match

Seven paid holidays

Paid time off

Employee Stock Purchase Plan

Discounts at retailers and DART passes

Job summary

Thompson Dallas, part of Hyatt Hotels Corporation, invites you to join the Food & Beverage team as an In Room Dining Server. The role delivers polished service to guests in rooms, handling orders, presentation, and billing with a focus on hospitality.

The typical schedule is 2:00 p.m. to 10:00 p.m. with flexibility for mornings, evenings, weekends and holidays. Join a luxury environment and contribute to memorable guest experiences.

Qualifications

• Previous experience in upscale, luxury hotel dining preferred.
• Food Handler certification and TABC certification required.
• Knowledge of food, wine, cocktails, and refined dining service preferred.
• Strong attention to detail and the ability to manage multiple orders in a fast-paced environment.
• Professional appearance and positive, team-oriented attitude.
• Ability to work the 2:00 p.m. to 10:00 p.m. shift with flexibility to accommodate changing business needs.
• Must be available to work weekends, holidays, and special events.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly, professionally, and hospitably.
• Prepare trays and room service carts with the appropriate items.
• Review every order for accuracy, completeness, presentation, and special requests.
• Present orders neatly and explain menu items when appropriate.
• Verify billing accuracy and present the check for guest review and signature.
• Check in with guests to ensure satisfaction with their meal and experience.
• Retrieve trays, carts, and service items from guest rooms and hallways promptly.
• Maintain cleanliness, organization, and sanitation of all work areas and equipment.
• Communicate effectively with kitchen, front office, housekeeping, and other F&B colleagues.
• Assist other dining outlets and perform additional duties as needed.
• Follow all hotel, food safety, sanitation, cash-handling, and service standards.

Skills

Upscale hotel dining experience

Food Handler certification

TABC certification

Verbal communication

Attention to detail

Weekend/holiday availability

Job description

Thompson Dallas, part of Hyatt Hotels Corporation, invites you to join the Food & Beverage team as an In Room Dining Server. The role delivers polished service to guests in rooms, handling orders, presentation, and billing with a focus on hospitality.

The typical schedule is 2:00 p.m. to 10:00 p.m. with flexibility for mornings, evenings, weekends and holidays. Join a luxury environment and contribute to memorable guest experiences.