In-Room Dining Server-LINE DC

line-saguaro-careers; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Ward 1 Resident Bonus

Referral bonus

Discounted rates for family

Family meals

Paid time off

Job summary

The LINE DC is seeking a dynamic In-Room Dining Server who will join our team in Washington, DC Ward 1 area. Eligible for a Ward 1 Resident Bonus of $300, reflecting our local community commitment.

The role requires a passion for hospitality, strong communication, and team collaboration. You will ensure guest satisfaction through excellent service, knowledge of the menu, and efficient use of the POS system in a fast-paced environment.

Qualifications

• High School diploma or GED.
• Three (3) years related experience in hospitality or service industry preferred.
• Strong communication skills.
• Collaborative spirit.
• Ethical Conduct.
• Computer Proficiency: Microsoft Office, Opera PMS, POS.
• Positive Attitude.
• Eye for Detail.
• Problem solving abilities.

Responsibilities

• Greet guests promptly with a smile and eye contact.
• Maintain a professional demeanor at all times.
• Establish and maintain good communications with fellow colleagues and other departments.
• Offer guests an enjoyable experience that meets company standards of excellence.
• Demonstrate knowledge of menu items, ingredients and preparation techniques.
• Know the POS system to coordinate guest food and beverage orders.
• Clear, mark and reset tables; maintain clean spaces.
• Anticipate guest needs and ensure overall guest satisfaction.
• Follow alcohol awareness procedures and policies.
• Handle payments and gratuities accurately.

Skills

Strong communication

Collaborative spirit

Ethical Conduct

Positive Attitude

Eye for Detail

Problem solving abilities

Education

High School diploma or GED

Tools

Microsoft Office

Opera PMS

POS

Job description

Benefits:

• Health insurance
• 401(k)
• 401(k) matching

Who We Are…

The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.

The Property…

From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.

At The LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.

At the LINE DC you have a unique opportunity to work in a beautiful, vibrant space deeply connected to the Adams Morgan community and to play a defining role in shaping its next chapter.

The Role…

We are seeking a dynamic In-Room Dining Server to join our team who also resides in the Washington DC Ward 1 Area. If hired, be prepared to receive a Ward 1 Resident Bonus of $300*.

A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is a team player and detail-oriented is a must to ensure a uniquely brilliant service experience for our guests.

Essential Functions & Responsibilities

1. Greet every guest promptly with a smile and maintain eye contact
2. Must be courteous and gracious, maintaining a professional demeanor at all times
3. Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
4. Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
5. Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
6. Must possess a full knowledge of menu items, their ingredients and preparation techniques
7. Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
8. Clear, mark and take ownership of table maintenance. Wipe and reset tables
9. Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
10. Follows alcohol awareness procedures and policies
11. Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
12. Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
13. Execute any additional employee duties requested by management
14. Possess expert knowledge of all food and beverage aspects of the In-Room Dining
15. Maintain an increased awareness of safety issues throughout the hotelParticipate in scheduled departmental and administrative meetings as requested
16. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
17. Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

1. High School diploma or general education degree (GED)
2. Three (3) years related experience in hospitality or service industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: Microsoft Office, Opera PMS, POS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

Our Doors Are Yours To Open…

The LINE is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Work Perks…

• Medical, Dental, Vision
• $300 dollar bonus for DC Ward 1 Residents
• Referral bonus + competitive compensation
• Discounted family rates
• Family meals
• Paid Time Off