In-Room Dining Concierge

Fairmont Hotels & Resorts; Washington (District of Columbia); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical, dental and vision insurance

401K

Employee discounts

Job summary

Fairmont Washington, D.C., Georgetown is seeking an In Room Dining Server to join our esteemed team. You will serve guests professionally, maintain high food and beverage standards, and help create a hospitable, polished atmosphere throughout shifts.

Reporting to the Assistant Outlets Manager, you will balance POS transactions, know menu details, and ensure guest satisfaction while supporting alpine-level service in a luxury environment.

Qualifications

• Excellent written and verbal communication skills.
• Cash handling/transaction abilities.
• ServSafe training is an asset.
• Previous food and beverage experience is preferred.

Responsibilities

• Maintain a positive service attitude at all times and assist guests with questions and requests.
• Deliver IRD orders to the correct guests and respond to orders promptly.
• Keep the work area clean, neat, and organized; report malfunctions to supervisor.
• Know menu items, garnishes, contents and preparation methods; answer guest questions concisely.
• Operate Micros POS, balance deposits, and ensure accuracy of checks and room numbers.
• Assist with organization and delivery of amenities and mise-en-place tasks.

Skills

Communication

Cash handling

ServSafe

Food & beverage

Job description

Fairmont Washington, D.C., Georgetown is seeking an In Room Dining Server to join our esteemed team. You will serve guests professionally, maintain high food and beverage standards, and help create a hospitable, polished atmosphere throughout shifts.

Reporting to the Assistant Outlets Manager, you will balance POS transactions, know menu details, and ensure guest satisfaction while supporting alpine-level service in a luxury environment.