In Room Dining-Order Taker- FT

The Unbound Collection by Hyatt; Carmel-by-the-Sea (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Carmel Valley Ranch at Hyatt is seeking a guest-focused Order Taker for our in-room dining team. You will record orders, offer menu suggestions, and ensure a seamless dining experience for guests. This role requires calm efficiency in a fast-paced setting and close interaction with dining staff.

We value refined communication and a genuine desire to satisfy guests, contributing to memorable experiences and Hyatt Touch in every interaction.

Qualifications

• Ability to satisfy guests in a fast-paced environment.
• Strong verbal communication skills.

Responsibilities

• Record guest in-room dining orders and suggest menu items.
• Coordinate with in-room dining servers on deliveries and amenity coordination.
• Process payments (room charges, credit card, and cash) and ensure guest satisfaction.

Skills

Customer service mindset

Verbal communication

Job description

Organization- Carmel Valley Ranch

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Order Takers record guest food and beverage in-room dining orders and offer menu suggestions. This role has continuous communication with the in-room dining servers on amenity coordination and all deliveries. This position processes forms of payment for goods and services to include room charges, credit card and cash. The interaction between Order Takers and guests can determine the overall satisfaction of the in-room dining experience.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.