In-Room Dining Experience Specialist

The Unbound Collection by Hyatt; Carmel-by-the-Sea (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Carmel Valley Ranch at Hyatt is seeking a guest-focused Order Taker for our in-room dining team. You will record orders, offer menu suggestions, and ensure a seamless dining experience for guests. This role requires calm efficiency in a fast-paced setting and close interaction with dining staff.

We value refined communication and a genuine desire to satisfy guests, contributing to memorable experiences and Hyatt Touch in every interaction.

Qualifications

• Ability to satisfy guests in a fast-paced environment.
• Strong verbal communication skills.

Responsibilities

• Record guest in-room dining orders and suggest menu items.
• Coordinate with in-room dining servers on deliveries and amenity coordination.
• Process payments (room charges, credit card, and cash) and ensure guest satisfaction.

Skills

Customer service mindset

Verbal communication

Job description

Carmel Valley Ranch at Hyatt is seeking a guest-focused Order Taker for our in-room dining team. You will record orders, offer menu suggestions, and ensure a seamless dining experience for guests. This role requires calm efficiency in a fast-paced setting and close interaction with dining staff.

We value refined communication and a genuine desire to satisfy guests, contributing to memorable experiences and Hyatt Touch in every interaction.