In-Room Dining Lead: Private Dining & Service

Accorhotel; San Francisco (CA); On-site; USD 33,000 - 46,000; Full time

Job summary

Fairmont San Francisco on Nob Hill is seeking an In Room Dining team member who will deliver professional service, guidance on menu items, and timely food and beverage service in a fast-paced luxury setting.

You will work under the In Room Dining Manager, with knowledge of POS systems and strong guest satisfaction commitment, including special projects using Excel/Word in support of dining operations.

Qualifications

• Experience with POS systems (Opera or similar) preferred.
• Excellent communication and organizational skills.
• Able to work under pressure in a fast-paced environment.

Responsibilities

• Provide professional, friendly, engaging service to guests.
• Assist with menu items and beverage knowledge.
• Deliver food and beverages timely and accurately.
• Assist F&B Manager with special projects using Excel/Word.
• Follow safety and sanitation policies.
• Perform other duties as assigned.

Skills

Guest service

Communication

Teamwork

Problem solving

Reliability

Under pressure

Tools

Opera POS

Microsoft Excel

Microsoft Word

Job description

Fairmont San Francisco on Nob Hill is seeking an In Room Dining team member who will deliver professional service, guidance on menu items, and timely food and beverage service in a fast-paced luxury setting.

You will work under the In Room Dining Manager, with knowledge of POS systems and strong guest satisfaction commitment, including special projects using Excel/Word in support of dining operations.