In-Room Dining Concierge & Food Runner

Park Hyatt Los Cabos at Cabo del Sol; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Discounted parking

Headspace – meditation access

Job summary

Hyatt Regency Dallas is seeking a Room Service Server to join our Food & Beverage team. You will deliver orders to guest rooms and outlets, take IRD orders, and provide elevated guest service in a fast-paced environment.

Prior serving or food-running experience preferred; strong communication, attention to detail, and ability to work early mornings, weekends, and holidays are required. Join a rock-star team at a hotel recognized as a 2025 Best Places to Work in North Texas.

Qualifications

• Prior serving or food-running experience preferred; hotel experience a plus.
• Refined verbal communication skills with the ability to interact comfortably with guests and internal teams.
• Ability to lift, carry, push, or pull moderate weight and stand or walk for long periods.
• Flexibility to work early mornings, weekends, holidays, and varied schedules as business demands.
• Strong attention to detail and ability to anticipate guest needs.
• A genuine desire to exceed guest expectations

Responsibilities

• Take and enter guest food and beverage orders for In-Room Dining using hotel systems.
• Deliver food and beverage items to guest rooms, ensuring accuracy, presentation, and guest satisfaction.
• Run food between kitchen and outlets with a sense of urgency and care.
• Maintain tray, cart, table, and room setup standards according to hotel guidelines.
• Provide clear, courteous, and efficient communication with culinary, service teams, and guests.
• Assist with side work, restocking, polishing, cleaning, and maintaining all service areas.
• Handle payment transactions and follow proper cash-handling/charge procedures when applicable.
• Ensure all items are delivered promptly, safely, and in accordance with hygiene and safety standards.
• Support additional F&B operational needs as assigned, including expo, staging, and light hosting tasks.
• Uphold Hyatt brand standards and guest service expectations at all times.

Skills

Serving experience

Communication skills

Physical stamina

Flexibility

Attention to detail

Guest service orientation

Job description

Hyatt Regency Dallas is seeking a Room Service Server to join our Food & Beverage team. You will deliver orders to guest rooms and outlets, take IRD orders, and provide elevated guest service in a fast-paced environment.

Prior serving or food-running experience preferred; strong communication, attention to detail, and ability to work early mornings, weekends, and holidays are required. Join a rock-star team at a hotel recognized as a 2025 Best Places to Work in North Texas.