In-Room Dining Concierge

Pebble Beach; Pebble Beach (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee dining

Restaurant discounts

Golf privileges

Career growth

Lunch provided

Job summary

The Lodge at Pebble Beach is seeking an Order Taker to accurately take guest food orders by phone, answer questions about menus and hours, and deliver guest orders when needed. The role requires strong communication, math, and organizational skills, plus a food safety certification and a high school diploma.

Responsibilities include recording orders, processing charges, coordinating deliveries to rooms, maintaining a clean workspace, and providing exceptional guest service across Pebble Beach

Qualifications

• Clear and polite communication is required.
• Strong math and organizational skills are essential.
• Ability to work a varied and flexible shift is expected.
• Food safety certification is required.
• High school diploma or equivalent is required.

Responsibilities

• Sort door menus according to time of delivery for breakfast.
• Answer the telephone and record guest information and the food and beverage items ordered.
• Record all deliveries to the rooms of food, flowers and amenities on the pick-up sheet.
• Answer questions about all hotel menus and their hours of operation.
• Total and post all guest charges, including honor bar.
• Order office supplies for the department.
• Maintain a clean work environment.
• Prepare amenity packages.
• Suggest additional food and beverage items to compliment order.
• Be familiar with hotel services in order to answer questions and provide assistance to guests.
• Report any and all problems to management, to ensure guest satisfaction and the protection of company property.
• Perform side work duties as assigned on daily side work form.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Skills

Clear communication

Math and organization

Flexible shifts

Food safety certification

Education

High school diploma or equivalent

Job description

The Lodge at Pebble Beach is seeking an Order Taker to accurately take guest food orders by phone, answer questions about menus and hours, and deliver guest orders when needed. The role requires strong communication, math, and organizational skills, plus a food safety certification and a high school diploma.

Responsibilities include recording orders, processing charges, coordinating deliveries to rooms, maintaining a clean workspace, and providing exceptional guest service across Pebble Beach