In-Room Dining Concierge

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 17,000 - 25,000; Full time

Job summary

Balboa Bay Resort in Newport Beach seeks an In-Room Dining Server to take accurate telephone orders, describe menu items, and upsell food and beverage to maximize profitability.

You will enter orders into the POS system, process guest payments, balance sales, and ensure deliveries are correct and timely while adhering to safety policies.

Prior cashier experience is helpful; strong communication, guest relations, and basic math are essential for success.

Qualifications

• Experience in food and beverage service.
• Basic math and cash handling.
• Excellent communication and guest relations.
• Ability to upsell and recommend menu items.

Responsibilities

• Answer In-Room Dining calls and take accurate orders.
• Enter orders in POS system and process payments.
• Describe menu items and upsell beverages.
• Ensure accuracy and timeliness of deliveries.
• Maintain clean work area and comply with safety policies.

Skills

Upselling

Telephone orders

POS system

Guest relations

Cash handling

Education

High school diploma

Tools

POS terminal

Job description

Balboa Bay Resort in Newport Beach seeks an In-Room Dining Server to take accurate telephone orders, describe menu items, and upsell food and beverage to maximize profitability.

You will enter orders into the POS system, process guest payments, balance sales, and ensure deliveries are correct and timely while adhering to safety policies.

Prior cashier experience is helpful; strong communication, guest relations, and basic math are essential for success.