Restaurant Guest Experience Host

InterContinental Hotels Group; San Diego (CA); On-site; USD 27,822 - 39,625; Full time

Job summary

InterContinental Hotels Group in San Diego, CA, is seeking a friendly restaurant host/hostess to greet guests, seat them promptly, and ensure a smooth dining flow. You will balance tables, communicate guest needs to servers, and contribute to memorable service in a fast-paced hotel dining room.

The role involves cash handling, basic math, upselling, and following health and safety guidelines. You will collaborate with kitchen and service teams to deliver courteous, efficient service, handle

Qualifications

• Basic reading, writing and math skills.
• 6 months cash handling experience or food service experience.
• Ability to carry or lift items weighing up to 50 pounds.

Responsibilities

• Greet guests and seat them in a timely manner, balancing workload among servers.
• Promote teamwork and coordinate with other departments to ensure quality service.
• Answer guest questions and assist with special requests to enhance guest experience.
• Process take-out orders or room service orders as needed and up-sell where appropriate.
• Clear and reset tables and assist with opening tasks as assigned.

Skills

Communication skills

Cash handling

Job description

InterContinental Hotels Group in San Diego, CA, is seeking a friendly restaurant host/hostess to greet guests, seat them promptly, and ensure a smooth dining flow. You will balance tables, communicate guest needs to servers, and contribute to memorable service in a fast-paced hotel dining room.

The role involves cash handling, basic math, upselling, and following health and safety guidelines. You will collaborate with kitchen and service teams to deliver courteous, efficient service, handle