In-Person Salesforce Trainer — Technical Enablement Lead

Plumbing Professors; Birmingham, Northern (MI, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

BELFOR Holdings in Michigan is seeking a Technical Salesforce Trainer to lead in-person enablement for our operations team. The role requires 100% on-site presence at our facility, delivering live classroom instruction and hands-on coaching to ensure rapid time-to-proficiency across operational roles.

You will design training modules, translate Salesforce configurations into simple guides, audit data entry for accuracy, and collaborate with our Salesforce Developer on complex issues.

Qualifications

• 2+ years training end-users on complex CRMs/operations platforms with hands-on Salesforce experience preferred.
• Deep knowledge of CRM objects, reports and dashboards and Salesforce Mobile App.
• Ability to lead engaging classroom instruction and 1-on-1 coaching in a physical office.
• Prior experience in restoration, construction, trades, or field services is highly preferred.
• Salesforce Certified Administrator or Certified Instructor credentials preferred.

Responsibilities

• Facilitate 100% in-person classroom training and hands-on coaching for all operational roles.
• Design, build, and maintain training modules and role-based SOPs translating Salesforce configs into clear instructions.
• Audit end-user data entry to enforce platform compliance and track adoption metrics.
• Collaborate with in-house Salesforce Developer to address bugs and custom feature requests.
• Other projects and duties as assigned.

Skills

Salesforce training

CRM enablement

In-person training

Live classroom instruction

Coaching & mentoring

Education

Salesforce Certified Administrator

Certified Instructor

Tools

Salesforce

HubSpot

Field Service

Job description

BELFOR Holdings in Michigan is seeking a Technical Salesforce Trainer to lead in-person enablement for our operations team. The role requires 100% on-site presence at our facility, delivering live classroom instruction and hands-on coaching to ensure rapid time-to-proficiency across operational roles.

You will design training modules, translate Salesforce configurations into simple guides, audit data entry for accuracy, and collaborate with our Salesforce Developer on complex issues.