In-Person Print Services CSR | Fast-Paced, Detail-Driven

AlphaGraphics of Greenway Plaza

Weatherford (TX)

On-site

USD 23,000 - 32,000

Full time

3 hours ago

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Benefits offered by this job

Competitive hourly rate

Paid time off

Career growth opportunities

Bonus structure

Job summary

AlphaGraphics Weatherford is seeking a dependable Customer Service Representative to serve as the primary contact between clients and our production team. This in-person role handles inquiries, quotes, and job tickets from intake to delivery, ensuring accurate pricing and deadlines.

You will work in a fast-paced, deadline-driven environment with a focus on accuracy, clear communication, and teamwork. Prior print or sign production knowledge is a plus, and you’ll join a locally owned center

Qualifications

2+ years of experience in customer service or project management.
Strong organizational and multi-tasking skills with high attention to detail.
Clear, professional written and verbal communication skills.
Ability to work under pressure in a fast-paced environment.

Responsibilities

Serve as the main point of contact for client inquiries (phone, email, in-person).
Assist customers with paper / sign types, binding, and finishing options.
Prepare project estimates with accurate pricing and material availability.
Create detailed job tickets and communicate customer deadlines.
Review print-ready files and job specifications for accuracy.
Relay critical information to design and production teams.
Proactively communicate updates or delays to clients.