In-Person Front Desk & Admin Coordinator - PTO & 401(k)

DOCUmation; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

PTO policy

Parental and caregiver leave

Tuition reimbursement

Quarterly bonuses

Paid holidays

401(k) with match

PTO – Volunteer Time Off

Pre-paid legal coverage

FSA and HSA options

Job summary

DOCUmation is seeking a Front Desk Coordinator to serve as the primary contact for visitors and staff at our San Antonio office. This in-person role starts at 7:45 a.m.

to ensure the desk and phones are ready by 8:00 a.m., with coverage across business hours. The ideal candidate will have prior front desk or administrative experience, strong communication skills, and proficiency in Word, Excel, and Outlook.

Qualifications

• Experience in front-desk or receptionist roles is preferred.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks with attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Report to work by 7:45 a.m. and ensure the front desk is ready by 8:00 a.m.
• Maintain front desk coverage during business hours.
• Coordinate breaks and PTO with backup coverage.
• Provide advance notice of planned absences and delays to ensure coverage.
• Greet and assist visitors and employees professionally.
• Answer, screen, and direct incoming phone calls.
• Keep front desk area clean, organized, and stocked.
• Receive and distribute mail, packages, and deliveries.
• Prepare outgoing mail and shipments.
• Perform general administrative tasks as needed.
• Maintain confidentiality with sensitive information.

Skills

Front desk

Customer service

Phone etiquette

Verbal comms

MS Office

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

DOCUmation is seeking a Front Desk Coordinator to serve as the primary contact for visitors and staff at our San Antonio office. This in-person role starts at 7:45 a.m.

to ensure the desk and phones are ready by 8:00 a.m., with coverage across business hours. The ideal candidate will have prior front desk or administrative experience, strong communication skills, and proficiency in Word, Excel, and Outlook.