In-Person Front Desk & Admin Coordinator

Documation,-Inc; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid holidays

401(k) with employer match

Pre-paid legal coverage

FSA and HSA options

Generous PTO

Parental leave

Caregiver leave

Job summary

DOCUmation in San Antonio, TX, seeks a Front Desk Coordinator to be the primary contact for visitors and staff. This fully in-person role starts at 7:45 a.m., with on-site coverage beginning at 8:00 a.m., ensuring a welcoming front desk and efficient handling of calls, mail, deliveries, and admin tasks.

The ideal candidate has a high school diploma and prior front desk or admin experience, strong communication skills, and proficiency in Word, Excel, and Outlook.

Qualifications

• Previous front desk, administrative, call-handling, or customer service experience preferred.
• Ability to work fully in person during all scheduled hours.
• Dependable attendance and the ability to consistently report to work on time.
• Strong verbal and written communication skills.
• Ability to speak clearly, listen carefully, and communicate professionally by phone and in person.
• Ability to answer, screen, transfer, and document incoming calls accurately.
• Ability to follow established procedures for coordinating front desk coverage and time away.
• Strong organizational skills and attention to detail.

Responsibilities

• Report to work by the scheduled 7:45 a.m. start time and ensure the front desk is fully prepared to receive visitors and calls by 8:00 a.m.
• Coordinate scheduled breaks, lunches, approved PTO, and other time away from the desk with the backup receptionist and designated coverage group.
• Provide advance notice of planned absences and promptly communicate unexpected delays or absences so coverage can be arranged.
• Greet and assist visitors and employees in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Maintain a clean, organized, and well-stocked front desk area.
• Receive and distribute incoming mail, packages, and deliveries.
• Prepare outgoing mail and shipments.
• Perform general administrative tasks as needed.
• Maintain confidentiality when handling sensitive information.

Skills

Front desk experience

Administrative

Call-handling

Customer service

Microsoft Word

Excel

Outlook

Communication

Attendance

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

DOCUmation in San Antonio, TX, seeks a Front Desk Coordinator to be the primary contact for visitors and staff. This fully in-person role starts at 7:45 a.m., with on-site coverage beginning at 8:00 a.m., ensuring a welcoming front desk and efficient handling of calls, mail, deliveries, and admin tasks.

The ideal candidate has a high school diploma and prior front desk or admin experience, strong communication skills, and proficiency in Word, Excel, and Outlook.