In-Person Experience Coordinator: Mobile Service & Delivery

Leif Johnson; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Leif Johnson in Austin, TX is seeking an Experience Coordinator to support Mobile Service and Pickup & Delivery operations. The role is in person, requiring 5 days per week on site to schedule appointments, perform outreach, verify customer details, and coordinate drivers for pickups and deliveries.

The ideal candidate will be highly organized, customer-focused, and able to multitask in a busy dealership environment, delivering an excellent customer experience at every touchpoint.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced dealership environment.
• Customer-service mindset with attention to detail.

Responsibilities

• Perform outreach to obtain mobile service and pickup/delivery appointments
• Verify and update customer contact information
• Coordinate Pickup & Delivery logistics with drivers and customers
• Help grow the business through consistent execution and customer satisfaction

Skills

Strong communication

Organizational skills

Multitasking

Customer service

Job description

Leif Johnson in Austin, TX is seeking an Experience Coordinator to support Mobile Service and Pickup & Delivery operations. The role is in person, requiring 5 days per week on site to schedule appointments, perform outreach, verify customer details, and coordinate drivers for pickups and deliveries.

The ideal candidate will be highly organized, customer-focused, and able to multitask in a busy dealership environment, delivering an excellent customer experience at every touchpoint.