Remote Mobile Service Coordinator – Fleet & Parts Ops

US Lawns; Winter Haven, Northern (FL, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(K)

Bonus Opportunity

Health Insurance

Holidays

Life Insurance

Personal Days

Vacation

Job summary

The Jarrett Ford Automotive Group seeks a Mobile / Remote Service Coordinator to manage and optimize all Mobile Service activities at the dealership. The role emphasizes coordinating RO processes, parts availability, scheduling, dispatching units, and customer communication to ensure high satisfaction.

Ideal candidates show knowledge of service advisor functions, dealership operations, and strong leadership with a focus on reliability and adaptability.

Qualifications

• Experience coordinating dealership service operations.
• Strong communication and organizational skills.
• Proven leadership and conflict-management abilities.

Responsibilities

• Manage RO process including RO creation, parts coordination, and payment processing.
• Coordinate with Parts Department to ensure parts availability and inventory control.
• Schedule mobile service requests and optimize routes.
• Dispatch mobile service units and technicians for repairs.
• Communicate with customers before/during repairs and follow up for satisfaction.
• Promote mobile service and solicit fleet business.

Skills

Service Advisor functions

Dealership operations

Customer focused

Business acumen

People leadership

Job description

The Jarrett Ford Automotive Group seeks a Mobile / Remote Service Coordinator to manage and optimize all Mobile Service activities at the dealership. The role emphasizes coordinating RO processes, parts availability, scheduling, dispatching units, and customer communication to ensure high satisfaction.

Ideal candidates show knowledge of service advisor functions, dealership operations, and strong leadership with a focus on reliability and adaptability.