In-Person Customer Relations Associate

Market Value Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Market Value Inc. in Phoenix, AZ seeks an enthusiastic Customer Relations Associate to build relationships with customers through in-person engagement, explain products, and support acquisition efforts. No prior experience required; comprehensive training will be provided.

You will work with teammates to ensure accurate information, friendly service, and timely follow-up. This entry-level role emphasizes communication, organization, and a customer-first mindset, with opportunities to develop

Qualifications

• High school diploma or equivalent.
• Excellent verbal communication and interpersonal skills.
• Ability to build rapport with customers.
• Willingness to learn products and procedures.

Responsibilities

• Build positive relationships with customers through in-person interactions.
• Initiate professional conversations to understand customer interests and preferences.
• Provide personalized assistance regarding available products and services.
• Explain product features, service benefits, and promotional offerings clearly.
• Identify customer needs and recommend relevant products or service options.
• Assist customers with comparing available offerings and making informed decisions.
• Refer specialized inquiries to appropriate team members when needed.
• Gather customer feedback and communicate observations to colleagues.
• Collaborate with team to support customer relations objectives.
• Participate in product training and team meetings.

Skills

Verbal communication

Interpersonal skills

Active listening

Customer service

Time management

Organizational skills

Problem solving

Face-to-face communication

Team collaboration

Product knowledge

Education

High school diploma or equivalent

Job description

Market Value Inc. in Phoenix, AZ seeks an enthusiastic Customer Relations Associate to build relationships with customers through in-person engagement, explain products, and support acquisition efforts. No prior experience required; comprehensive training will be provided.

You will work with teammates to ensure accurate information, friendly service, and timely follow-up. This entry-level role emphasizes communication, organization, and a customer-first mindset, with opportunities to develop