In-Person Admin Assistant: Front Desk & Support

ARC MANOR; Kittanning (Armstrong County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

401(k) matching

Flexible schedule

Job summary

ARC Manor in Kittanning, PA is seeking an Administrative Assistant to handle day-to-day clerical tasks, greet clients, manage schedules, and support staff in a fast-paced, in-person office.

This full-time role requires strong data entry, excellent organizational skills, reliable teamwork, and solid customer service. You will process payments, deposits, mail, and ensure accurate patient records while helping therapists and managers.

Qualifications

• Proficiency in Microsoft Office applications.
• Strong data entry skills with a high level of accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Professional customer service skills.
• Previous experience as an Administrative Assistant is preferred, but not required.
• Previous experience in customer service is a plus.

Responsibilities

• Greet and welcome clients and visitors at the front desk in a professional and courteous manner
• Answer and direct phone calls using proper phone etiquette
• Make appointment reminder calls and schedule client appointments
• Perform clerical duties such as filing, data entry, proofreading, copying, and scanning documents
• Provide administrative support to managers and therapists
• Sort, open, and distribute incoming mail, as well as prepare outgoing mail
• Collect client payments and record transactions accurately
• Prepare daily bank deposits
• Verify client insurance eligibility
• Maintain client records by charting significant client information
• Assist with various support tasks as needed and contribute as a collaborative team member

Skills

Microsoft Office

Data entry

Organization skills

Communication skills

Customer service

Administrative experience

Teamwork

Adaptability

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

ARC Manor in Kittanning, PA is seeking an Administrative Assistant to handle day-to-day clerical tasks, greet clients, manage schedules, and support staff in a fast-paced, in-person office.

This full-time role requires strong data entry, excellent organizational skills, reliable teamwork, and solid customer service. You will process payments, deposits, mail, and ensure accurate patient records while helping therapists and managers.