In-Office Transit Dispatch & Route Coordinator

MTM Transit; South Carolina; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Sumter County, FL is seeking a Dispatcher to direct daily route and trip operations, ensuring safe, on-time performance and clear communication with drivers and monitors.

This full-time, in-office position runs Monday to Friday, 10am–6pm, at $16.00 per hour, with benefits including health and life insurance, dental/vision, 401(k) with company match, PTO, and tuition reimbursement. Equal opportunity employer.

Qualifications

• High school diploma or GED equivalent.
• 2+ years in transportation routing, dispatching, and scheduling expertise preferred.
• 1 year experience with the applicable transit scheduling system preferred.
• Possess valid authorization to work in the United States.
• Regular attendance is required.

Responsibilities

• Assist with all phone call information and dispatching of rides.
• Organize and route trips based on schedule and location to ensure optimal performance.
• Provide assistance to drivers for directions to destinations.
• Assist drivers and transportation providers with problems or issues relating to scheduling.
• Establish and maintain effective communication with transportation providers.
• Report and record all incidents to the applicable manager.
• Document and report provider no-shows or on-time performance issues.
• Inform transportation providers of their next-days trips and any new trips that occur.
• Monitor radio, telephones and on-road provision of service for quality.
• Record time of departure, destination, and expected time of return.
• Provide feedback on drivers’ performance.

Skills

Communication skills

Organizational skills

Scheduling software

Two-way radio

Data analysis

Microsoft Word/Excel

Confidentiality

Regular attendance

Education

High school diploma or GED

Tools

GPS

GIS

Job description

MTM Transit in Sumter County, FL is seeking a Dispatcher to direct daily route and trip operations, ensuring safe, on-time performance and clear communication with drivers and monitors.

This full-time, in-office position runs Monday to Friday, 10am–6pm, at $16.00 per hour, with benefits including health and life insurance, dental/vision, 401(k) with company match, PTO, and tuition reimbursement. Equal opportunity employer.