In-Office Personal Lines CSR: Service & Renewals Pro

The Jonus Group; Beaverton (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

The Jonus Group is seeking a dedicated Personal Lines Customer Service Representative (CSR) to join our in-office team in Beaverton, OR. You will manage a book of personal lines clients, focusing on renewals, endorsements, and changes while maintaining strong client relationships.

With a minimum of five years in an independent insurance agency, you will collaborate with multiple carriers to tailor solutions and provide exceptional service to clients.

Qualifications

• Minimum 5 years of independent insurance agency experience servicing a book of business.
• Experience with multiple insurance carriers is preferred.
• HawkSoft software familiarity is a plus but not required.

Responsibilities

• Manage all aspects of servicing a personal lines book, including renewals, endorsements, and changes.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Quote new and renewal business with a primary focus on renewals.
• Collaborate with team members to ensure efficient workflow and client satisfaction.
• Work with multiple carriers to meet client needs and provide tailored solutions.

Skills

Organizational skills

Communication skills

Customer service

Education

Property & Casualty (P&C) license

Job description

The Jonus Group is seeking a dedicated Personal Lines Customer Service Representative (CSR) to join our in-office team in Beaverton, OR. You will manage a book of personal lines clients, focusing on renewals, endorsements, and changes while maintaining strong client relationships.

With a minimum of five years in an independent insurance agency, you will collaborate with multiple carriers to tailor solutions and provide exceptional service to clients.