In-Office Front Desk Lead - Client Care & Scheduling

Mindful Therapy Group; Northern (KY); Hybrid; USD 54,443,000 - 59,926,000; Full time

Benefits offered by this job

Health insurance

PTO days

Paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group in Clackamas, OR is seeking a full-time, 100% in-office Front Desk Administrator to deliver excellent customer service and ensure smooth daily operations.

You will greet clients, schedule appointments, verify insurance, and assist providers with admin tasks in a welcoming environment. Benefits include health coverage, PTO, holidays, 401k matching, life insurance, and development opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Ability to stay organized in a fast-paced environment.
• Professional and welcoming demeanor with clients.
• Ability to handle sensitive information confidentially.
• Willingness to work Monday–Friday and Saturdays as scheduled.

Responsibilities

• Provide excellent customer service over the phone, in person, and via email.
• Create a warm, welcoming atmosphere for clients.
• Manage front desk and help clients prepare for visits.
• Schedule client appointments and coordinate calendar.
• Support mental health providers with administrative tasks.
• Verify client insurance benefits and coverage when needed.

Skills

Customer service

Multi-tasking

Schedule flexibility

Job description

Mindful Therapy Group in Clackamas, OR is seeking a full-time, 100% in-office Front Desk Administrator to deliver excellent customer service and ensure smooth daily operations.

You will greet clients, schedule appointments, verify insurance, and assist providers with admin tasks in a welcoming environment. Benefits include health coverage, PTO, holidays, 401k matching, life insurance, and development opportunities.