Oral Surgery Front Desk Specialist – Scheduling & Insurance

Salem Peabody Oral Surgery Inc; Amesbury (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

Salem Peabody Oral Surgery Inc. is seeking a full-time clerical employee to support its Lynn, Peabody, and surrounding locations. The role focuses on front desk duties, appointment scheduling, and insurance coordination in a fast-paced oral surgery practice.

Initial employment will be in Amesbury or Peabody with scheduling flexibility across offices. Experience with dental/oral surgery insurance is preferred, and a team player attitude is essential.

Qualifications

• Strong interpersonal, communication and organizational skills.
• Ability to multi-task and adapt to a stressful environment.
• Solid computer skills; fast typing is a plus.
• Knowledge of medical insurance coverage plans.
• Dental and medical knowledge is advantageous.
• Spanish speaking proficiency is a plus.

Responsibilities

• Answer phone calls related to scheduling appointments and questions about oral surgery.
• Check in patients at front desk, collect fees and coordinate documentation.
• Communicate with referring dentists to confirm patient charts.
• Understand and check patient insurance coverage to estimate collections.
• File patient charts.
• Relay messages from referring dentists to surgeons.
• Adhere to office policies, procedures, safety, OSHA, HIPAA, MA Dental Board guidelines.
• Work effectively in a fast-paced, stressful environment.
• Schedule flexibility for occasional early/late appointments and some weekend openings.

Skills

Interpersonal skills

Multi-tasking

Computer skills

Medical insurance knowledge

Dental/Medical knowledge

Spanish speaking (a plus)

Job description

Salem Peabody Oral Surgery Inc. is seeking a full-time clerical employee to support its Lynn, Peabody, and surrounding locations. The role focuses on front desk duties, appointment scheduling, and insurance coordination in a fast-paced oral surgery practice.

Initial employment will be in Amesbury or Peabody with scheduling flexibility across offices. Experience with dental/oral surgery insurance is preferred, and a team player attitude is essential.