In-Office Data Analyst II - Insights, Analysis, Impact

California Franchise Tax Board; Sacramento (CA); On-site; USD 67,000 - 84,000; Full time

Job summary

The California Franchise Tax Board seeks an Analyst II to provide analytical support within the Information Validation Section in Sacramento. You will research and resolve system and production issues, analyze data, and prepare reports while assisting with procedures, training, and system enhancements.

Under supervision, you will collaborate with staff across the department, participate in special projects, and help assess workload changes from proposed legislation to ensure efficient processes

Qualifications

• Minimum Qualifications listed in the Classification Specification should be included to demonstrate qualifications.
• Ability to evaluate and document candidate experience and education against requirements.
• Strong written and verbal communication is essential.
• Ability to shift priorities to meet program goals and deadlines.
• Excellent customer service and confidentiality practices.

Responsibilities

• Research and resolve system and production issues; analyze data and prepare reports.
• Assist with development and implementation of procedures, training, and system enhancements.
• Serve as a point of contact for the section and coordinate with staff across the department.
• Review proposed legislation and workload changes for impact on processes and resources.
• Participate in special projects and represent the section on departmental teams.

Skills

Written communication

Verbal communication

Interpersonal skills

Prioritization

Work independently

Team collaboration

Initiative

Written material editing

Customer service

Confidentiality

Online research tools

Positive attitude

Problem analysis

Cross-level communication

Oral presentations

Writing standards knowledge

RA/EDR familiarity

Tools

RA system

EDR case management

Taxpayer Folder

Job description

The California Franchise Tax Board seeks an Analyst II to provide analytical support within the Information Validation Section in Sacramento. You will research and resolve system and production issues, analyze data, and prepare reports while assisting with procedures, training, and system enhancements.

Under supervision, you will collaborate with staff across the department, participate in special projects, and help assess workload changes from proposed legislation to ensure efficient processes