Analyst II

California Franchise Tax Board; Sacramento (CA); On-site; USD 67,000 - 84,000; Full time

Job summary

The California Franchise Tax Board seeks an Analyst II to provide analytical support within the Information Validation Section in Sacramento. You will research and resolve system and production issues, analyze data, and prepare reports while assisting with procedures, training, and system enhancements.

Under supervision, you will collaborate with staff across the department, participate in special projects, and help assess workload changes from proposed legislation to ensure efficient processes

Qualifications

• Minimum Qualifications listed in the Classification Specification should be included to demonstrate qualifications.
• Ability to evaluate and document candidate experience and education against requirements.
• Strong written and verbal communication is essential.
• Ability to shift priorities to meet program goals and deadlines.
• Excellent customer service and confidentiality practices.

Responsibilities

• Research and resolve system and production issues; analyze data and prepare reports.
• Assist with development and implementation of procedures, training, and system enhancements.
• Serve as a point of contact for the section and coordinate with staff across the department.
• Review proposed legislation and workload changes for impact on processes and resources.
• Participate in special projects and represent the section on departmental teams.

Skills

Written communication

Verbal communication

Interpersonal skills

Prioritization

Work independently

Team collaboration

Initiative

Written material editing

Customer service

Confidentiality

Online research tools

Positive attitude

Problem analysis

Cross-level communication

Oral presentations

Writing standards knowledge

RA/EDR familiarity

Tools

RA system

EDR case management

Taxpayer Folder

Job description

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Do you enjoy working with a dynamic fast-paced team where you can apply your technical and critical thinking skills at the enterprise level? The Information Validation Section is seeking an employee who is data-centric, highly analytical and ready for growth and opportunity.

Under the general direction of the Analytical Team and Training and Procedures manager (Administrator I) in the Information Validation Section, the incumbent provides analytical support for the section. Responsibilities include researching and resolving system and production issues, analyzing data, preparing reports, and assisting with the development and implementation of procedures, training, and system enhancements.

The incumbent serves as a point of contact for the section and works with staff throughout the department to research inquiries and identify solutions to business and system issues. The incumbent may also analyze proposed legislation and workload changes to determine potential impacts to section processes and resources.

In addition, the incumbent participates in special projects and represents the section on departmental teams. The incumbent must exercise good judgment, initiative, and independence when completing assignments.

Additional positions may become available (RPA 2627-00847).

You will find additional information about the job in the Duty Statement .

Position Details

Job Code # JC-537025

Position #(s) 564-732-5393-XXX

Working Title Analyst II

Classification ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions Multiple

Work Location Sacramento County

Telework In Office

Job Type Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Effective written and verbal communication skills, including the ability to speak confidently to large groups of people
• Strong interpersonal, judgment, and decision-making skills
• Ability to shift priorities and/or workloads in order to achieve program goals
• Strong work ethic and enthusiasm
• Ability to manage multiple assignments and meet deadlines
• Ability to work independently and in a team setting
• Ability to demonstrate strong initiative and self-motivation
• Ability to develop and edit written materials
• Excellent customer service skills and the ability to resolve customer issues effectively and efficiently
• Ability to follow and uphold confidentiality practices and policies
• Ability to use online research tools
• Ability to be positive, motivated, enthusiastic, and flexible
• Ability to effectively analyze issues, define problems, and recommend effective solutions
• Ability to work with all levels of staff and management
• Experience providing oral presentations to small and large audiences
• Knowledge of department writing standards
• Working knowledge of the Taxpayer Folder and Case Management applications, including the Return Analysis (RA) business process to the Enterprise Data to Revenue (EDR) Case Management application
• Strong problem solving, analytical, planning, collaboration, and negotiation skills

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification & Hiring Unit

[phone]

Hiring Unit Contact:

Lindsay Smelosky / FDHT

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Reasonable Accommodation Unit

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 11/12/2026