In-Office Customer Service Pro (Contract-to-Hire)

Frontline Source Group; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefit plan

Paid Time Off

Weekly direct deposit

Medical

Dental

Vision

Job summary

An established industry player is seeking dedicated Customer Service Representatives to join their team in Dallas. This role involves managing customer inquiries, providing solutions, and ensuring satisfaction. The ideal candidates will have a strong problem-solving mindset, excellent communication skills, and the ability to work independently. With a focus on customer engagement, you will play a crucial role in maintaining high service standards. Join a company that values your contributions and offers comprehensive benefits, including medical, dental, and paid time off. If you are ready to make a difference in customer service, this opportunity is for you!

Qualifications

• 2-3 years of customer support experience required.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Manage customer inquiries via phone and email with professionalism.
• Collaborate with teams to ensure smooth service delivery.

Skills

Problem-solving skills

Communication skills

Active listening

Multitasking

Time-management

Bilingual

Education

High school diploma or equivalent

Tools

CRM systems

ServiceChannel

Microsoft Excel

Job description

An established industry player is seeking dedicated Customer Service Representatives to join their team in Dallas. This role involves managing customer inquiries, providing solutions, and ensuring satisfaction. The ideal candidates will have a strong problem-solving mindset, excellent communication skills, and the ability to work independently. With a focus on customer engagement, you will play a crucial role in maintaining high service standards. Join a company that values your contributions and offers comprehensive benefits, including medical, dental, and paid time off. If you are ready to make a difference in customer service, this opportunity is for you!