In-Office Customer Service & Admin Coordinator

Hidden Talent; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

The Door Store & Windows in Louisville, KY, is seeking a Customer Service & Office Coordinator through Hidden Talent. You will be the first point of contact for customers and provide vital administrative support to the sales team.

This full-time, 9-5 role with one Saturday per month offers an in-office, collaborative environment. You will handle calls, quotes, orders, and keep customer and project records organized, ensuring smooth day-to-day operations.

Qualifications

• Experience in customer service or reception preferred.
• Strong organizational skills with attention to detail.
• Able to learn new software and office processes.
• Professional, friendly, and dependable in a team setting.

Responsibilities

• Greet customers and provide a professional first impression.
• Answer calls and direct inquiries to the right team.
• Support sales with orders, quotes, and paperwork.
• Maintain accurate customer and project records.
• Coordinate day-to-day office activities and schedules.
• Communicate updates between customers and internal teams.
• Keep front office organized and follow established processes.

Skills

Customer service

Reception

Office coordination

Administrative support

Communication

Job description

The Door Store & Windows in Louisville, KY, is seeking a Customer Service & Office Coordinator through Hidden Talent. You will be the first point of contact for customers and provide vital administrative support to the sales team.

This full-time, 9-5 role with one Saturday per month offers an in-office, collaborative environment. You will handle calls, quotes, orders, and keep customer and project records organized, ensuring smooth day-to-day operations.