In-Office Customer Experience Receptionist - Mon-Fri, PTO

The Juris Agency; Bristol (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Retirement Plan

Job summary

The Juris Agency is seeking a motivated Customer Service Representative to join our in-office team in Bristol, RI, with one day per week in Coventry. You will greet customers, handle calls, and update client records in a fast-paced, professional environment.

We offer a structured daily schedule, PTO, and opportunities for career growth. Training will be provided to develop software skills and customer service excellence.

Qualifications

• Experience in customer service is required.
• Able to communicate clearly with customers and colleagues.
• Flexible and adaptable in a fast-paced office.
• Must be detail-oriented and able to follow procedures.
• Proficient with basic software and able to learn new tools.

Responsibilities

• Greet customers entering the office in a friendly, helpful manner.
• Provide exceptional customer service while addressing client needs.
• Answer incoming calls promptly with a sense of urgency.
• Verify contact information and update records in the client management system.
• Process customer policy change requests.
• Respond to inquiries within stated timeframes.

Skills

Customer service

Communication

Adaptability

Detail oriented

Teamwork

Tools

Word

Excel

Windows-based systems

Job description

The Juris Agency is seeking a motivated Customer Service Representative to join our in-office team in Bristol, RI, with one day per week in Coventry. You will greet customers, handle calls, and update client records in a fast-paced, professional environment.

We offer a structured daily schedule, PTO, and opportunities for career growth. Training will be provided to develop software skills and customer service excellence.