In-Office Customer Care Specialist | Growth Path

Loving Air Inc.; Fredericksburg (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay

Supportive leadership

Opportunities for growth

Job summary

Loving Air Inc. in Fredericksburg, VA, is seeking a Customer Service Representative to join our team. This full-time, in-office role involves answering customer calls, scheduling service appointments, and providing account information. Ideal candidates will have 1–2 years of experience, strong phone skills, and a commitment to customer professionalism.

We offer competitive hourly pay, opportunities for growth, and a supportive work environment. At Loving Air, we value integrity and teamwork in every interaction.

Qualifications

• 1–2 years of customer service or call center experience preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional appearance and demeanor.

Responsibilities

• Answer inbound calls and schedule service appointments.
• Resolve customer concerns, complaints, and inquiries promptly.
• Accurately document calls, notes, and job details in ServiceTitan.

Skills

Strong phone and communication skills

Organizational skills

Problem-solving

Team-oriented attitude

Tools

Microsoft Office

ServiceTitan

Job description

Loving Air Inc. in Fredericksburg, VA, is seeking a Customer Service Representative to join our team. This full-time, in-office role involves answering customer calls, scheduling service appointments, and providing account information. Ideal candidates will have 1–2 years of experience, strong phone skills, and a commitment to customer professionalism.

We offer competitive hourly pay, opportunities for growth, and a supportive work environment. At Loving Air, we value integrity and teamwork in every interaction.