In-Office Customer Care Specialist

Laplanteelectric; Saco (ME); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Excellent benefits package

In-office position

Job summary

LaPlante Electric Inc. in Scarborough, ME is seeking a friendly, in-person Customer Service Associate to greet clients and handle inquiries.

This 100% in-office, full-time role offers a competitive wage of $22-$24 per hour. You will help customers have the best experience, manage files, and support service, project, and client-facing staff while upholding the company’s positive culture and excellent benefits.

Qualifications

• 2+ years of customer service experience.
• A love for assuring customer happiness.
• A happy and optimistic attitude and disposition.

Responsibilities

• Greet customers in-person and by phone and keep them informed throughout the project process.
• Respond to inquiries promptly and keep client files organized and up-to-date.
• Support service, project, and client experience personnel as needed during busy periods.

Skills

Customer service

Reliability

Attention to detail

Self-motivation

Communication

Job description

LaPlante Electric Inc. in Scarborough, ME is seeking a friendly, in-person Customer Service Associate to greet clients and handle inquiries.

This 100% in-office, full-time role offers a competitive wage of $22-$24 per hour. You will help customers have the best experience, manage files, and support service, project, and client-facing staff while upholding the company’s positive culture and excellent benefits.