In-Office CSR: Customer Service & Referrals

WesBanco; Salem (OH); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

WesBanco in Salem, OH seeks a Customer Service Representative to deliver excellent service, process transactions accurately, and identify referral opportunities. This in-office role serves as the first point of contact for customers and requires awareness of bank products.

Responsibilities include handling cash responsibly, balancing cash drawer, and maintaining confidentiality. Strong communication and multi-tasking skills are essential for success in a collaborative Banking Center environment.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of cash handling, sales or customer service experience preferred.

Responsabilités

• Accept and accurately process financial service transactions.
• Maintain cash drawer and balance procedures.
• Protect security and confidentiality of customer information.
• Identify and refer opportunities for banking products and services.
• Assist customers with inquiries and support Banking Center operations.

Connaissances

Customer service

Cash handling

Sales

Communication

Formation

High school diploma or GED

Description du poste

WesBanco in Salem, OH seeks a Customer Service Representative to deliver excellent service, process transactions accurately, and identify referral opportunities. This in-office role serves as the first point of contact for customers and requires awareness of bank products.

Responsibilities include handling cash responsibly, balancing cash drawer, and maintaining confidentiality. Strong communication and multi-tasking skills are essential for success in a collaborative Banking Center environment.