In-Office Care Coordinator & Recruitment Specialist

Allpro; Augusta (ME); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Planning

Company Paid Life Insurance

Company Paid Long-Term Disability

Paid Time Off

Sick Time

Bonus Opportunities

Professional Development

Employee Discount Program

Job summary

Allpro Staffnet, LLC in Augusta, Maine is seeking a Care Coordinator for an in‑office role. The position favors someone organized, compassionate, and experienced in VA, Private Pay, Long Term Care, or Medicaid home care scheduling.

You will manage schedules and service authorizations, recruit and interview caregivers, and ensure EVV and visit documentation quality. Strong communication and attention to detail are essential in a fast‑paced environment.

Qualifications

• High School Diploma or GED required.
• Homecare scheduling and recruiting experience required.
• Experience with AxisCare or similar scheduling software required.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Accept new referrals and enter client demographics, service authorizations, and care needs into scheduling software.
• Document all client and caregiver interactions in the AxisCare system.
• Contact new clients within 24 hours of referral and new staff within one week.
• Coordinate daily caregiver staffing to maximize authorized service hours and meet agency KPI metrics.
• Maintain timely communication with the Operations Manager, Caregivers, VA staff, and Clients regarding schedule changes, critical incidents, or changes in condition.
• Ensure services align with care plans, urgent requests, and service agreements.
• Recruit, interview, and hire caregivers to support assigned caseload needs.
• Attend job fairs and assist with local recruitment efforts as needed.
• Perform other duties as assigned.

Skills

Communication skills

Organization

Multi-tasking

Compassionate

Team-oriented

Education

High School Diploma or GED

Tools

AxisCare

Microsoft Office

Job description

Allpro Staffnet, LLC in Augusta, Maine is seeking a Care Coordinator for an in‑office role. The position favors someone organized, compassionate, and experienced in VA, Private Pay, Long Term Care, or Medicaid home care scheduling.

You will manage schedules and service authorizations, recruit and interview caregivers, and ensure EVV and visit documentation quality. Strong communication and attention to detail are essential in a fast‑paced environment.