In-Office Call Center Agent — 401k, Stock & Benefits

Ruby Receptionists; Chesapeake (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock Ownership Plan

401k with Matching

Medical/Dental/Vision Insurance

Paid Vacation

Life Insurance

Legal Assistance

Job summary

Ruby Receptionists in Chesapeake, VA is seeking a Call Center Agent for in-office work. You will handle calls and chats as the friendly face of our customers, prioritizing warmth, accuracy, and timely responses. Because Ruby operates 24/7, weekend days and holidays must be covered.

You’ll earn $21/hour with a Perfect Attendance Bonus; standard pay is $19/hour. Excellent benefits include 401(k) with matching, medical/dental/vision, paid vacation, life insurance, and legal assistance.

Qualifications

• Typing speed of 40 WPM and ability to navigate multiple software platforms.
• Warm, professional demeanor with composure in challenging interactions.
• Reliable attendance and self-motivation are essential.

Responsibilities

• Handle incoming calls and web chats as a friendly extension of our customers.
• Maintain accuracy and detail in written communications.
• Multitask across two monitors in a fast-paced environment.
• Adhere to service quality standards and schedule adherence.

Skills

Typing 40 WPM

Multitasking

Attention to detail

Customer service

Attendance reliability

Tools

Office 365

Job description

Ruby Receptionists in Chesapeake, VA is seeking a Call Center Agent for in-office work. You will handle calls and chats as the friendly face of our customers, prioritizing warmth, accuracy, and timely responses. Because Ruby operates 24/7, weekend days and holidays must be covered.

You’ll earn $21/hour with a Perfect Attendance Bonus; standard pay is $19/hour. Excellent benefits include 401(k) with matching, medical/dental/vision, paid vacation, life insurance, and legal assistance.