In-Office Branch Banker: Customer Growth & Solutions

PNC Financial Services Group, Inc.; Lavallette (NJ); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC Financial Services Group, Inc. in Lavallette, NJ is seeking a Branch Banker to deepen the customer base and deliver financial solutions with a focus on service excellence and risk awareness. This in-office role is based in Central New Jersey and supports branch operations.

You will engage customers, collaborate with ecosystem partners, and manage teller and service-to-sales activities to elevate client loyalty and share of wallet while adhering to PNC policies and procedures.

Qualifications

• 3+ years of banking or financial services experience.
• No degree required; equivalent experience considered.
• Candidates will undergo background checks as per CFPB regulations.
• Position based in Lavallette, NJ with in-office expectations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience by identifying opportunities to improve financial wellbeing and loyalty.
• Drives outbound and in-branch conversations to position PNC solutions and grow share of wallet.
• Applies product and procedural knowledge to solve customer problems and mitigate risk.
• Participates in branch daily operations ensuring efficiency and accuracy.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Lavallette, NJ is seeking a Branch Banker to deepen the customer base and deliver financial solutions with a focus on service excellence and risk awareness. This in-office role is based in Central New Jersey and supports branch operations.

You will engage customers, collaborate with ecosystem partners, and manage teller and service-to-sales activities to elevate client loyalty and share of wallet while adhering to PNC policies and procedures.