Branch Banker: Grow Relationships & Customer Experience

PNC; Mahwah (NJ); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Paid time off and holidays

Job summary

PNC is seeking a Branch Banker for Mahwah, NJ in-office role within Retail Banking. You will work to acquire and deepen the branch customer base, drive proactive sales and service, and collaborate with ecosystem partners to increase wallet share and loyalty.

Role emphasizes educating customers on financial options, leveraging technology, and delivering a differentiated customer experience while adhering to risk controls and policies.

Qualifications

• Associates or equivalent degree required or equivalent experience.
• 3+ years of related experience typically required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and outbound interactions to elevate client loyalty and grow revenue.
• Educates customers on PNC solutions and manages risk by adhering to policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Branch Banker for Mahwah, NJ in-office role within Retail Banking. You will work to acquire and deepen the branch customer base, drive proactive sales and service, and collaborate with ecosystem partners to increase wallet share and loyalty.

Role emphasizes educating customers on financial options, leveraging technology, and delivering a differentiated customer experience while adhering to risk controls and policies.