In-Office Banking CSR: Cash Handling & Service Expert

WesBanco Bank, Inc.; Wheeling (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank, Inc. is seeking a Customer Service Representative for the Woodsdale area in Wheeling, West Virginia.

This is a 100% in-office position based at a WesBanco location, with duties centered on welcoming customers and processing transactions accurately according to bank policies. The CSR will identify referral opportunities, promote banking products, and handle routine customer service issues while maintaining confidentiality and security standards.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of cash handling, sales or customer service experience preferred.

Responsibilities

• Accept and accurately process transactions per bank policies.
• Provide excellent customer service as the first contact for customers.
• Identify referral opportunities and handle basic account transactions.
• Maintain cash drawer and balance cash handling procedures.
• Follow security, audit, and confidentiality requirements.
• Support Banking Center needs via calls and assigned tasks.

Skills

Cash Handling

Customer Service

Sales

Communication

Problem Solving

Education

High School Diploma or GED

Job description

WesBanco Bank, Inc. is seeking a Customer Service Representative for the Woodsdale area in Wheeling, West Virginia.

This is a 100% in-office position based at a WesBanco location, with duties centered on welcoming customers and processing transactions accurately according to bank policies. The CSR will identify referral opportunities, promote banking products, and handle routine customer service issues while maintaining confidentiality and security standards.