In-Office Administrative Assistant—Customer & ERP Support

Synergy3 Home Solutions; Philadelphia (Philadelphia County); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid holidays and vacation time

IBC Medical Insurance

MetLife Dental

Career growth opportunities

Job summary

Synergy3 Home Solutions is seeking an Administrative Assistant for an in-office role in Philadelphia. The successful candidate will manage customer records, process sales orders, and coordinate with technicians to ensure smooth project workflows.

Ideal applicants have at least one year of customer service experience, a high school diploma, and familiarity with Oracle NetSuite or ERP CRM. The position offers competitive pay and strong opportunities for career growth with our team.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year of customer service experience.
• Knowledge of HVAC, plumbing, and electrical contracting is a plus.
• Working knowledge of Oracle, NetSuite, and ERP CRM is strongly preferred.
• Excellent organizational, interpersonal, and communication skills.

Responsibilities

• Create sales orders and maintain customer records.
• Coordinate with technicians and other teams.
• Maintain regular communication with clients.
• Handle basic functions within Oracle NetSuite.
• Must be willing to drive to the township to drop off permits.

Skills

Customer service

Project management

Multitasking

Communication

Education

High School diploma or equivalent

Tools

Oracle

NetSuite

ERP CRM

Job description

Synergy3 Home Solutions is seeking an Administrative Assistant for an in-office role in Philadelphia. The successful candidate will manage customer records, process sales orders, and coordinate with technicians to ensure smooth project workflows.

Ideal applicants have at least one year of customer service experience, a high school diploma, and familiarity with Oracle NetSuite or ERP CRM. The position offers competitive pay and strong opportunities for career growth with our team.