In-Office Admin & Client Support Associate

NNE Northern New England; Keene (NH); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Life Insurance

Disability (Long-Term & Short-Term)

Medical, Dental, Vision

401(k) with company match

Voluntary benefits including Critical/

Generous PTO

Team of professionals

Job summary

Hilb Group in Keene, NH is seeking an Administration & Support Assistant for an in-office role. You will handle checks, faxes, voicemail, and supplies while supporting meetings, events, and communications with clients and team members.

The ideal candidate is organized, team-oriented, and capable of handling multiple clerical tasks with professionalism in a fast-paced insurance agency environment.

Qualifications

• Minimum high school degree required.
• Strong communications and interpersonal skills.
• Basic knowledge of computer hardware and multiline phone systems.
• Proficiency with Microsoft Office (Word, Excel).
• Familiarity with insurance workflows is preferred but not required.
• Ability to learn new software relevant to the insurance industry.
• Willingness to pursue training and development opportunities.
• Follow established workflows and policies as published in the handbook.

Responsibilities

• Sort, scan, log, and mail incoming checks; communicate payment status to team.
• Distribute faxes and monitor general office voicemail.
• Place orders for office supplies.
• Assist in organizing meetings and events, including meals.
• Manage postage meter and printer/scanner supplies and maintenance.
• Provide admin support such as scanning, printing, and mailing.
• Occasionally assist with data processing projects.
• Answer and direct incoming calls to staff.
• Assist customers and visitors; receive and sort mail.
• Maintain conference room schedule and direct visitors to rooms.

Skills

Communications

Interpersonal skills

Hardware knowledge

Phone systems

Insurance workflows

Software adaptation

Training & development

Workflows & procedures

Policies & handbook

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Office software suite

Job description

Hilb Group in Keene, NH is seeking an Administration & Support Assistant for an in-office role. You will handle checks, faxes, voicemail, and supplies while supporting meetings, events, and communications with clients and team members.

The ideal candidate is organized, team-oriented, and capable of handling multiple clerical tasks with professionalism in a fast-paced insurance agency environment.