In House Vacation Sales Concierge (Lobby) - BeachPlace Towers

Marriott's BeachPlace Towers; Birch Ocean Front (FL); On-site; USD 60,000 - 110,000; Full time

Job summary

Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. What you will do? Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.

Schedule sales presentations and manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production

Qualifications

• Experience in concierge, telemarketing or sales.
• Excellent communication and phone skills.
• Comfortable interacting with guests in person.
• Bold persuasion skills and goal-oriented.

Responsibilities

• Make pre- and post-arrival telemarketing calls offering concierge services.
• Schedule sales presentations and manage customer expectations.
• Deliver high-level service to exceed sales goals.
• Verify attendees meet eligibility and are open to learning about Marriott Vacation Club products.

Skills

Telemarketing

Concierge experience

Sales experience

Outgoing personality

Persuasive communication

Computer skills

Flexible schedule

Interacting with guests

Job description

Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations Program.What's in it for you?Hotel and resort discountsImmediate 401(k) company match up to 6%Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)Positive work environmentGrowth and development opportunitiesWhat you will do?Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.Schedule sales presentations and manage customer expectations.Provide the highest level of service to exceed budgeted sales presentations and volume production goals.Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.What are the requirements?Enjoy talking on the phone and/or interacting with guests in personBold persuasion skillsComputer skillsStand, sit and walk for extended periods of timeFlexible schedule including weekends and holidaysConcierge, telemarketing and/or sales experience preferredMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.