Marketing Lobby Greeter- Westin Mission Hills

The Westin Mission Hills Resort Villas M&S, Palm Spring; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hotel and resort discounts

401(k) Company match up to 6%

Growth and development opportunities

Positive work environment

Job summary

Marriott Vacations Worldwide is seeking motivated individuals to join our award-winning sales and marketing team as Lobby Ambassadors. Engage guests in the lobby, provide outstanding customer service, and introduce them to our Marketing team.

Promote local attractions and dining options while delivering first-rate assistance and problem resolution as needed. This role emphasizes face-to-face interaction, flexible scheduling including weekends/holidays, and a positive, guest-focused environment

Qualifications

• Excellent communication and computer skills.
• Ability to stand or walk for extended periods of time.

Responsibilities

• Engage guests in the lobby and provide elevated customer service.
• Offer assistance and introduce guests to the Marketing team.
• Suggest local attractions and restaurant recommendations.
• Provide effective problem resolution when applicable.

Skills

Customer service

Face-to-face

Communication

Guest engagement

Tools

Computer skills

Job description

Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Lobby Ambassador, you will engage guests in the lobby and introduce them to our Marketing team.What's in it for you?Hotel and resort discountsImmediate 401(k) Company match up to 6%Growth and development opportunitiesPositive work environmentWhat will youEngage with guests and provide elevated customer service face to faceOffer assistance when needed and introduce guests to the Marketing teamProvide the highest level of service to suggest local attractions and restaurant recommendationsProvide effective problem resolution techniques if applicableWhat are the requirements?Enjoy talking with guests face to faceExcellent communication and computer skillsFlexible schedule, including the ability to work weekends and holidaysAbility to stand or walk for extended period of time or for an entire work shiftMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.