In-House Health Benefits Consultant

US Family Health Plan- A TRICARE Prime option; New York (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Vision and dental benefits

401(k) retirement plan with match

Paid time off

Job summary

SVCMC, Inc. is seeking an In-House Health Benefits Consultant to support marketing efforts across our service areas in NY, NJ, CT, and PA. The role is corporate office-based with minimal travel and focuses on telephonic enrollments and outbound outreach to TRICARE Prime-eligible retirees and families.

The position emphasizes enrollment processing, marketing support, and lead management. A high school diploma and at least 3 years in telephone sales are required; TRICARE knowledge is preferred.

Qualifications

• 3 years minimum of telephone sales experience.
• Knowledge of TRICARE programs and the Military Health System (Preferred).
• Must be highly motivated and able to make sales.
• Excellent interpersonal and customer service skills.
• Able to work effectively in a team setting.
• Ability to meet and exceed enrollment goals/quota.
• Comfortable communicating with the general public outside the organization, government agencies, and other external sources.
• Ability to operate standard office equipment: Copier, Scanner, Fax, Multi-Line Telephone.

Responsibilities

• Manage the enrollment process from initial contact to onboarding and completion.
• Outbound sales to TRICARE Prime-eligible retirees.
• Follow-up with prospective members.
• Salesforce lead management and documentation.
• Database cleanup and data mining.
• Lead segmentation and reporting.
• Outreach campaign support with the Communications Coordinator.
• Webinar presentations and marketing follow-up activities.

Skills

Telephone sales

TRICARE knowledge

Interpersonal skills

Teamwork

Quota attainment

Public communication

Office equipment

Education

High School Diploma

Licensed Health Insurance Agent

Prior Military Experience

Military Recruiting Experience

CAC clearance

Tools

Salesforce

Lead management

Job description

The In-House Health Benefits Consultant serves as a centralized Marketing Department resource. This role will support marketing efforts across our USFHP New York, New Jersey, Connecticut, and Pennsylvania areas of service. This role is corporate office-based, and requires little to no travel. The In-House Health Benefits Consultant will own telephonic enrollments and outbound outreach to TRICARE Prime-eligible military retirees and their eligible family members. This role will also support communication initiatives, and marketing campaigns.

Responsibilities

The position will manage the enrollment process from initial contact with new members, onboarding, and completion process. The role will also support several operational and marketing initiatives, including:

• Outbound sales to TRICARE Prime-eligible retirees.
• End-to-end enrollment processing.
• Follow-up with prospective members.
• Salesforce lead management and documentation.
• Database cleanup and data mining.
• Lead segmentation and reporting.
• Outreach campaign support in collaboration with the Communications Coordinator.
• Webinar presentations and marketing follow-up activities.

Experience

3 years minimum of telephone sales experience

Knowledge of TRICARE programs and the Military Health System (Preferred)

• Must be highly motivated and able to make sales
• Excellent interpersonal and customer service skills
• Able to work effectively in a team setting
• Ability to meet and exceed established enrollment goals/quota
• Comfortable communicating with the general public outside the organization, government agencies, and other external sources.
• Ability to operate standard office equipment: Including Copier - Scanner - Fax - Multi-Line Telephone.

Education/Certifications/License

• High School Diploma - REQUIRED
• Licensed Health Insurance Agent - preferred
• Prior Military Experience - preferred
• Military Recruiting Experience - preferred
• CAC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.

Must reside within SVCMC/USFHP geographical service area

SALARY RANGE: $55,000 - $65,000

Benefits Statement:

SVCMC, Inc. provides a robust benefits package that includes medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services. Employees also receive vision coverage through UnitedHealthcare Vision and dental benefits through MetLife. Basic life and disability insurance are automatically provided at no cost. All employees are eligible for commuter benefits, tuition reimbursement, and a 401(k)retirement plan with an immediate employer match that is fully vested from day one. SVCMC also offers a generous time off package, which includes vacation, 10 paid holidays, and 3 personal days. Additionally, employees have access to a comprehensive Employee Assistance Program and exclusive discounts through Working Advantage.

SVCMC IS AN EQUAL OPPORTUNITY EMPLOYER - ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO VETERAN STATUS, DISABILITY, OR OTHER CHARACTERISTICS PROTECTED BY LAW.