Inside Sales Representative

US Family Health Plan- A TRICARE Prime option; New York (NY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical coverage through UnitedHealthc

Vision and dental benefits

401(k) with employer match

Paid holidays and vacation

Job summary

The Inside Sales Representative at US Family Health Plan- A TRICARE Prime option serves as a centralized Marketing Department resource. This role supports marketing efforts across our USFHP New York, New Jersey, Connecticut, and Pennsylvania areas of service.

This role is corporate office-based and requires little to no travel. The incumbent will own telephonic enrollments and outbound outreach to TRICARE Prime-eligible retirees and their eligible family members, and support communication

Qualifications

• High School Diploma required for the role.
• Bachelor's degree preferred.
• Licensed Health Insurance Agent preferred.
• Prior Military Experience preferred.
• Military Recruiting Experience preferred.
• CAC clearance favorable adjudication required.

Responsibilities

• Manage enrollment process from initial contact to completion.
• Outbound sales to TRICARE Prime-eligible retirees.
• Follow up with prospective members and lead management in Salesforce.
• Data cleanup and data mining, lead segmentation and reporting.
• Support outreach campaigns and webinar marketing activities.

Skills

Highly motivated

Interpersonal skills

Team oriented

Enrollment goals drive

Public outreach communication

Education

High School Diploma

Bachelor's degree preferred

Licensed Health Insurance Agent preferred

Prior Military Experience preferred

Military Recruiting Experience preferred

CAC clearance favorable

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Salesforce

Job description

Job Summary

The Inside Sales Representative serves as a centralized Marketing Department resource. This role will support marketing efforts across our USFHP New York, New Jersey, Connecticut, and Pennsylvania areas of service. This role is corporate office-based and requires little to no travel. The Inside Sales Representative will own telephonic enrollments and outbound outreach to TRICARE Prime-eligible military retirees and their eligible family members. This role will also support communication initiatives, and marketing campaigns.

Responsibilities

The position will manage the enrollment process from initial contact with new members, onboarding, and completion process. The role will also support several operational and marketing initiatives, including:

• Outbound sales to TRICARE Prime-eligible retirees.
• End-to-end enrollment processing.
• Follow-up with prospective members.
• Salesforce lead management and documentation.
• Database cleanup and data mining.
• Lead segmentation and reporting.
• Outreach campaign support in collaboration with the Communications Coordinator.
• Webinar presentations and marketing follow-up activities.

Experience

3 years minimum of telephone sales experience

Knowledge of TRICARE programs and the Military Health System (Preferred)

Skills/Competencies

• Must be highly motivated and able to make sales
• Excellent interpersonal and customer service skills
• Able to work effectively in a team setting
• Ability to meet and exceed established enrollment goals/quota
• Comfortable communicating with the general public outside the organization, government agencies, and other external sources.
• Microsoft Word, Excel, PowerPoint, Outlook, Salesforce
• Ability to operate standard office equipment: Including Copier - Scanner - Fax - Multi-Line Telephone.

Education/Certifications/License

• High School Diploma - REQUIRED
• Bachelors (BA/BS) - preferred
• Licensed Health Insurance Agent - preferred
• Prior Military Experience - preferred
• Military Recruiting Experience - preferred
• CAC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.

Must reside within SVCMC/USFHP geographical service area.

SALARY RANGE: $55,000 - $65,000

Benefits Statement

SVCMC, Inc. provides a robust benefits package that includes medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services. Employees also receive vision coverage through UnitedHealthcare Vision and dental benefits through MetLife. Basic life and disability insurance are automatically provided at no cost. All employees are eligible for commuter benefits, tuition reimbursement, and a 401(k)retirement plan with an immediate employer match that is fully vested from day one. SVCMC also offers a generous time off package, which includes vacation, 10 paid holidays, and 3 personal days. Additionally, employees have access to a comprehensive Employee Assistance Program and exclusive discounts through Working Advantage. SVCMC IS AN EQUAL OPPORTUNITY EMPLOYER - ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO VETERAN STATUS, DISABILITY, OR OTHER CHARACTERISTICS PROTECTED BY LAW.

HYBRID

Mondays and Fridays Remote

Tuesdays through Thursdays in-Office.