In-House Events Coordinator: Guest Experience & Ops

The Heritage Foundation; Washington (District of Columbia); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer-sponsored retirement funding

PTO (Paid Time Off)

Job summary

The Heritage Foundation, headquartered in Washington, D.C., seeks an Events Assistant to join the In-House Events team. You will help plan and execute a wide range of events, coordinate with hosting departments, and manage logistics, registration, and vendor relations at Heritage’s headquarters.

You will support onsite and virtual attendee experiences, assist with event metrics, and contribute to continuous improvement through data and emerging AI-enabled solutions.

Qualifications

• Experience in event support, donor relations, or customer service.
• Clear, effective, and gracious written and verbal communication.
• Ability to master new software for event registration, email marketing, and virtual events; proficiency in Microsoft Suite; familiarity with email marketing platforms a plus.

Responsibilities

• Support coordination and execution of in-house events, including planning with hosting departments and coordinating catering, AV, security, and facilities needs.
• Manage the event reservation system for all onsite spaces and provide customer service to internal partners.
• Support onsite and virtual attendee experiences, overseeing staffing, registration, and check-in processes.
• Track event data and assist post-event reporting; explore AI-enabled solutions to improve data collection and efficiency.
• Provide cross-functional support across the Events & Programming team.
• Maintain calendars, contact info for vendors/speakers, process invoices, and handle office duties.
• Pursue ongoing professional development in event industry best practices.

Skills

Communication

Organization

Critical Thinking

Travel Availability

Tools

Microsoft Office

Email Marketing Platforms

Event Registration Software

Job description

The Heritage Foundation, headquartered in Washington, D.C., seeks an Events Assistant to join the In-House Events team. You will help plan and execute a wide range of events, coordinate with hosting departments, and manage logistics, registration, and vendor relations at Heritage’s headquarters.

You will support onsite and virtual attendee experiences, assist with event metrics, and contribute to continuous improvement through data and emerging AI-enabled solutions.