In-Home Smart Home Consultant | Flexible Schedule & Vehicle

ADT; Irving (TX); On-site; USD 35,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Short- and long-term disability, life,

Paid time off

Culture of professional development

Job summary

ADT is hiring a Smart Home Consultant in Irving, TX to guide residential customers in designing secure home setups that fit their needs. You'll combine in-home consultations with hands-on installation and consultative sales, educating customers on our app and features.

You will deliver installs of security hardware and IoT devices, help customers understand product interactions, and build long-term confidence through proactive support while earning uncapped commissions and a structured training

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and clean driving record required; additional licensing may be needed based on location.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support their safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

Skills

Customer communication

Technical aptitude

Home network knowledge

Willingness to learn

Physical ability (climb, lift)

Education

High school diploma or equivalent

Job description

ADT is hiring a Smart Home Consultant in Irving, TX to guide residential customers in designing secure home setups that fit their needs. You'll combine in-home consultations with hands-on installation and consultative sales, educating customers on our app and features.

You will deliver installs of security hardware and IoT devices, help customers understand product interactions, and build long-term confidence through proactive support while earning uncapped commissions and a structured training