In-Home Sales & Tech Support (Part-Time)

Asurion; New Orleans (LA); On-site; USD 25,003,440 - 35,610,960; Part time

Benefits offered by this job

Mileage reimbursement

$35 phone stipend

Uncapped commissions

Paid training for 35 weeks

Job summary

Asurion is seeking an In-Home Sales & Tech Support professional in New Orleans, LA, to provide tech support and sell products directly in customer homes. This part-time position offers a pay rate of $22.05 hourly plus mileage reimbursement and a phone stipend.

You will work 5 evenings a week, providing personalized service using the Serve, Solve, Sell™ approach, focusing on exceptional customer interactions, resolving tech issues, and meeting sales targets.

The role requires a valid driver's license, effective communication skills, and a willingness to learn. Benefits include guaranteed pay and training.

Qualifications

• Must have a valid driver’s license with at least 1 year of driving experience.
• Proven ability to resolve tech issues and provide tailored sales solutions.
• Capability to adapt to various customer needs and communication styles.

Responsibilities

• Provide exceptional customer service during all interactions.
• Diagnose and resolve customers’ tech issues.
• Offer tailored product solutions and negotiate effectively.

Skills

Customer service

Negotiation skills

Communication skills

Sales environment comfort

Job description

In-Home Sales & Tech Support (Part-Time)

Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission

Schedule: 5 evenings per week (4:05pm–9:00pm). Work may require flexibility for evenings, weekends, and holidays.

About the Role

We’re looking for an entry‑level In‑Home Sales & Tech Support professional who enjoys talking to people and wants hands‑on sales experience. The role involves traveling to customer homes within a 120‑mile radius to provide tech support and sell Asurion products.

Responsibilities

• Provide exceptional customer service during all interactions.
• Utilize the Serve, Solve, Sell™ approach:
• Serve – meet customers in‑home or at their location; pre‑schedule interactions to meet sales targets.
• Solve – diagnose and resolve customers’ tech issues, offering clear solutions.
• Sell – offer tailored product solutions, identify needs, and negotiate effectively.
• Accept training and ongoing coaching to sharpen sales and technical skills.
• Maintain accurate records of customer interactions and sales activity.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license with at least 1 year of driving experience and satisfactory driving record.
• Proof of valid car insurance (excluding Manhattan). Personal vehicle required (motorcycles excluded).
• Personal cell phone to maintain contact while on the job.
• Ability to travel up to 120 miles one‑way from the warehouse.
• Strong communication, negotiation, and customer‑service skills.
• Out‑going, persuasive, adaptable, and goal‑oriented.
• Open‑minded and eager to learn a broad range of skills.

Benefits & Compensation

• Guaranteed hourly rate for all hours worked.
• Mileage reimbursement per IRS guidelines.
• $35 phone stipend paid monthly.
• Uncapped commissions paid bi‑weekly.
• 35weeks of paid training with a focus on success.
• Early access to earned pay.

Health & Safety

Employee health and safety are a top priority. Visiting customers at home requires us to maintain safe work conditions.

Equal Opportunity Employer

Asurion is an equal opportunity employer and hires the best available candidate regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability.