In Home Sales Consultant

Kitchen Tune-Up Mission Viejo, CA; Lake Forest (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary based on experience

Collaborative team environment

Room for growth

Flexible work from home options

Job summary

Kitchen Tune-Up Mission Viejo, CA is seeking an In-Home Sales Consultant to represent our countertop division through a national retail partner program. This professional will meet with homeowners, educate them on options, and guide them through a consultative sales process.

The ideal candidate will have at least 2 years of relevant sales experience, strong communication skills, and a detail-oriented nature. The role offers a competitive salary and opportunities for growth within the company.

Qualifications

• Minimum of 2 years of sales experience, preferably in home improvement.
• Strong customer service and communication abilities.
• Detail-oriented and organized approach is necessary.
• Ability to adhere to a structured sales process.

Responsibilities

• Conduct scheduled in-home consultations with customers.
• Measure countertops and evaluate project scope.
• Educate homeowners on different material options.
• Provide detailed written proposals.
• Explain pricing, timeline, and installation processes.
• Maintain accurate documentation and compliance standards.
• Coordinate with the internal operations team.
• Handle objections and negotiate when necessary.
• Follow up on pending opportunities.
• Maintain discipline in the CRM pipeline.

Skills

Sales experience (home improvement preferred)

Customer service skills

Communication skills

Detail-oriented

Organized

Ability to follow structured sales process

Job description

Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update, uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up, Cabinet Re-Facing, Redooring, Cabinet Painting, and Custom Cabinets.

While the kitchen is the heart of the home, our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers’ homes as well as the lives of our people.

Position Overview

We are seeking a professional, customer-focused In-Home Sales Consultant to represent our countertop division through a national retail partner program. This role is responsible for meeting with pre-qualified homeowners, providing education on countertop options, and guiding customers through a transparent and consultative sales process.

Key Responsibilities

• Conduct scheduled in-home consultations with retail partner members
• Measure countertops and evaluate project scope
• Educate homeowners on material options (quartz, porcelain, etc.)
• Provide detailed written proposals
• Clearly explain pricing, timeline, and installation process
• Maintain accurate documentation and compliance standards
• Coordinate with internal operations team for next steps
• Handle objections and negotiate when necessary
• Follow up on pending opportunities
• Maintain pipeline discipline in CRM
• Represent the company and retail partner brand with professionalism at all times
• Staff the showroom during assigned hours when not in the field
• Greet and assist walk-in customers with product selection and project guidance
• Respond promptly to inbound leads from Google, Yelp, company website, and industry partner platforms
• Qualify incoming inquiries and schedule in-home consultations
• Provide on-the-spot estimates for smaller projects when appropriate
• Maintain showroom presentation standards and product displays
• Ensure all showroom and online inquiries are properly logged and tracked in CRM

Requirements and Qualifications

• 2+ years of sales experience (home improvement preferred)
• Strong customer service and communication skills
• Detail-oriented and organized
• Ability to follow structured sales process

Why Join Kitchen Tune-Up?

• Competitive salary based on experience
• Collaborative and professional team environment
• Room for growth within a rapidly expanding company
• Flexible work from home options available.