In-Home Funeral Services Counselor

Highland Memory Gardens & Funeral Homes; Florida; On-site; USD 38,000 - 48,000; Full time

Job summary

Highland Memory Gardens & Funeral Homes in Apopka, FL is seeking a Family Service Counselor to assist families in planning burial arrangements and provide compassionate guidance during a difficult time. You will communicate with client families, present options, and help them navigate the process with sensitivity.

Ideal candidates will have strong sales experience within funeral or life insurance contexts, excellent interpersonal skills, and the ability to work independently or as part of a

Qualifications

• High school diploma or GED required.
• Strong sales experience in funeral or life insurance is preferred.
• Comfort with computer systems in a sales environment.
• Knowledge of CRM systems is a plus.

Responsibilities

• Counsel bereaved families and help them make burial arrangements.
• Maintain positive communications with client families and answer questions about the burial process.
• Protect confidentiality of clients' information and work within company policies.

Skills

Sales experience

Interpersonal skills

Communication

Time management

CRM familiarity

Education

High school diploma or GED

Job description

Highland Memory Gardens & Funeral Homes in Apopka, FL is seeking a Family Service Counselor to assist families in planning burial arrangements and provide compassionate guidance during a difficult time. You will communicate with client families, present options, and help them navigate the process with sensitivity.

Ideal candidates will have strong sales experience within funeral or life insurance contexts, excellent interpersonal skills, and the ability to work independently or as part of a