In-Home Field Service Technician – Luxury Appliances

Bosch; San Francisco (CA); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life

401(k) with employer match

Paid vacation

Paid holidays

Wellness plan

Adoption reimbursement

Employee purchase program

Company vehicle

Descripción de la vacante

BSH Home Appliances Corporation is seeking a Gaggenau Field Service Technician to perform in-home repairs and installations with a focus on first-time fix and premium brand experience. You will educate customers on product operation and uphold luxury service standards.

Ideal candidates have 3–5 years of appliance repair experience, strong communication skills, and a proactive approach. The role involves driving a company van, continued training, and contributing to a high-performing service team.

Formación

• 3-5 years appliance repair experience is required.
• Two-year college or equivalent is required.
• Excellent customer relations skills are required.
• Ability to explain repairs to customers in an understandable manner.
• Must be a self-starter with minimal supervision.

Responsabilidades

• Perform in-home repairs on Gaggenau appliances and educate customers on operation.
• Respond to customer needs to meet targets and service goals.
• Diagnose faults across the Gaggenau range and perform rectifications.
• Assist with on-site installation and support installation teams.
• Maintain tools, van stock, and equipment in good condition.
• Promote service offerings and identify additional customer solutions.

Conocimientos

Appliance repair

Customer relations

Math skills

Verbal communication

Written communication

Self-starter

Progress updates

MS Office

Outlook

Driver's license

Tool use

Heavy lifting

Educación

Two-year college or equivalent

Herramientas

MS Office Suite

Outlook

Service tools

Descripción del empleo

BSH Home Appliances Corporation is seeking a Gaggenau Field Service Technician to perform in-home repairs and installations with a focus on first-time fix and premium brand experience. You will educate customers on product operation and uphold luxury service standards.

Ideal candidates have 3–5 years of appliance repair experience, strong communication skills, and a proactive approach. The role involves driving a company van, continued training, and contributing to a high-performing service team.